Refund Policy

Last updated: August 8, 2026

Digital service delivery

InkFirst credits, download access, and subscriptions are digital services delivered immediately after payment or activation. Because access and credits can be used immediately, payments are generally non-refundable after payment except where mandatory law requires otherwise.

When to contact us

We will review requests involving duplicate charges, technical errors, or non-delivery of a purchased entitlement. To request a review, email hello@inkfirst.ai with the email used for purchase, payment date, plan, and a short description of the issue. Do not send full card details.

Review outcomes

Where a refund is required by mandatory law, it will be handled in accordance with that law. For eligible technical or billing issues, we may correct the entitlement, offer another practical resolution, or issue a refund where appropriate. Payment-provider processing times may apply.

Used entitlements

Where law permits, a refund does not restore already-used credits or downloads, and already-used credits or downloads may reduce or prevent eligibility for a refund. This policy does not limit any rights that cannot be waived under applicable law.

Related terms

Your use of InkFirst is also subject to the Terms of Service and Privacy Policy.